The Situation

And So To Bed were having all their Fire and Security systems maintained nationally by many different providers and were finding it difficult to determine which supplier provided which service at which store. If a system fault ever occurred on a system, the store had trouble contacting the correct provider to rectify the fault quickly.

Ocean’s Solution

Ocean Fire and Security offered And So To Bed ongoing maintenance support for all stores Fire alarms, Security alarms, Fire Extinguishers and Emergency lighting throughout the UK.
We visited every store in the UK to carry out an initial service of the systems and ensured each store had our 24/7 contact details so now if a fault or issue arises the store can get this rectified quickly.
Ocean now carry out ongoing planned maintenance checks of all stores systems ensuring all fire and security systems operate correctly for when they are most needed.

The Client Feedback

Fantastic, Matthew and his team at Ocean talked us through all options and insist that we fully understand the job process or installation (if required). Ocean are now looking after all our stores and managing alarm panels/fire solutions etc.
Quite simply no false promises or lack of response, regular feedback sessions and fantastic communication.

Matthew and his team ensure that any questions we have are managed, to the point where they have actively trained our staff on site without even being asked, cannot speak highly enough of Ocean Fire and Security.