The Situation

The Redstart Partnership had all their school’s Fire and Security systems maintained by several different providers and wanted to rectify this by using one supplier to provide maintenance, monitoring and support of all their schools fire and security systems.

Ocean’s Solution

Ocean Fire and Security were already providing the maintenance and monitoring of some of the schools fire and security systems, after survey visits of the remaining schools and discussions with site management we provided our quotations for all ongoing maintenance, monitoring and support services for the Redstart Partnership schools which was gratefully accepted.
Ocean now provide the maintenance, monitoring and support of the fire and security across the Redstart Partnership schools and work closely with each school for the scheduling of arising jobs to avoid the minimum disruption to the pupils and school.

The Client Feedback

Ocean maintain all our fire and security systems across all nine of our primary schools.
Ocean always delivers to our expectations and often exceeds them. They are happy to work around the restrictions of a school environment, and always deliver a high-quality product. The engineers are friendly and accommodating and will come out to site quickly when we need them to.

They are very responsive to our needs and always deliver within the promised timescales. We have not always found this to be true with their competitors. They are also generally the company that quotes the best price.
We have a very good relationship with all the staff at Ocean. The director of the company responds very quickly to emails and telephone calls and is always happy to meet on site to discuss our needs.